Ace69 Terms and Conditions

Ace69 (referred to as the "Platform", "we", or "us") is an online gaming service provider. By accessing and using ace69's website and services, you agree to be bound by these Terms and Conditions.

Ace69's Terms and Conditions may be updated from time to time. A notice will be posted on the platform before any changes take effect. It is your responsibility to check this page regularly and stay informed of the latest terms.

These Terms and Conditions apply to all ace69 services, including games, bonuses, payments, and customer support. If you do not agree with any part of these terms, please refrain from using ace69.

Ace69 is strictly for adults. To register and play on ace69, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You are not a resident of any country or jurisdiction where online gaming is fully prohibited.
• You do not have any previously banned accounts on ace69.
• You are registering under your own identity with accurate information.
• You are of sound mind and are participating on ace69 of your own free will.

Ace69 may request proof of identity for age verification at any time. Failure to provide the required documents may result in the temporary or permanent suspension of your account.

Each individual may hold only one account on ace69. If a person is found to have multiple accounts, they will be considered "duplicate accounts" and both may be closed.

You must provide accurate and complete information at the time of registration. ace69 reserves the right to close any account found to have been created using false information.

• It is your responsibility to keep your account password confidential.
• Any unauthorized use of your account must be reported to ace69 immediately.
• Allowing third parties to access or use your account is strictly prohibited.
• Buying, selling, or transferring accounts is strictly prohibited.
• If your registered details change, you must notify the ace69 support team.

Deposits and withdrawals on ace69 are supported via bKash, Nagad, and Rocket. All payment transactions are governed by ace69's payment policy.

• Minimum deposit amount: BDT 500
• Minimum withdrawal amount: BDT 500
• Withdrawals are typically processed within 3–15 minutes.
• It is recommended to use the same payment method for both deposits and withdrawals.
• Deposits or withdrawals from third-party accounts are not permitted.
• Ace69 may request additional documentation to verify a withdrawal when necessary.

Ace69 reserves the right to temporarily place a hold on payments if any unusual or suspicious transaction is detected. In such cases, please contact ace69's support team.

Ace69 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms and conditions, which are detailed on the promotions page.

• The welcome bonus is available to first-time depositors only.
• To withdraw bonus funds, the specified wagering requirements must be met.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Ace69 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is confirmed, the bonus and any associated winnings may be forfeited.
• Separate terms also apply to free spin and cashback offers.

All games on ace69 are powered by internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely fair and random.

All game outcomes on ace69 are determined automatically. No player or staff member can alter the result of any game.

• Ace69 is not liable for any disruptions caused by internet connectivity issues during gameplay.
• If a game is declared void due to a technical error, ace69 will refund the bet.
• Ace69's decision is final in any dispute regarding game outcomes.
• Using bots or automated software to play games is strictly prohibited.
• Ace69 maintains game logs and transaction histories, which are reviewed when necessary.

The following activities are strictly prohibited on ace69. Violations may result in immediate account closure and forfeiture of your balance:

• Depositing through money laundering or illegal funds.
• Opening multiple accounts to exploit bonus offers.
• Attempting to manipulate or interfere with game outcomes.
• Using hacking tools, viruses, or malicious software.
• Cheating or engaging in misconduct against other players.
• Using abusive or threatening language toward ace69 staff.
• Operating an account under someone else's name or identity.

Ace69 is committed to protecting your personal information. For full details on how we collect, use, and store your data, please visit our Privacy Policy page Available.

• Ace69 does not sell your personal information to third parties.
• All data is secured with SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• Your information may be used to improve and analyze ace69's services.

Ace69 reserves the right to temporarily or permanently suspend any account, without prior notice, under the following circumstances:

• In cases of Terms & Conditions violations.
• Upon detection of fraudulent activity.
• Upon confirmed registration using false information.
• For accounts that have been inactive for an extended period (more than 12 months).

You may also request to close your account at any time by contacting ace69's support team. It is your responsibility to withdraw any remaining balance before the account is closed.

Ace69 believes gaming should be a source of fun, not a compulsion. That's why ace69 encourages all players to game responsibly.

• You can set your own deposit and betting limits.
• A Self-Exclusion option is available if needed.
• You can find support information on ace69's responsible gaming page.
• If you experience any issues with a game, please contact our support team.

Ace69 reserves the right to amend these Terms and Conditions at any time. We will notify users via email or a platform notice before any significant changes take effect.

Continued use of ace69 after any changes will be considered your acceptance of the updated Terms & Conditions. ace69 recommends that you check this page regularly.

If you have any questions or concerns regarding ace69's Terms and Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the ace69 platform

Ace69's support team is available 24/7, every day of the week.